SHIPPING & REFUNDS
SHIPPING INFORMATION:
At Ants Off™ we endeavor to give our customers the most reliable delivery service possible. We do this by using Australia Post or Fastway Couriers and you will always receive a tracking number for your item where applicable.
Orders are usually received inside of 1 week, however please allow up to 10 working days for delivery to arrive before you contact us, just in case there are any postage delays. You will be supplied with a tracking number for your item where applicable.
Currently, we are only shipping within Australia.
DAMAGES & ISSUES:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
REFUNDS:
If your item is faulty please send me photos/videos of proof to steph@antsoff.com.au and I will issue you a refund and or replacement.